Your dashboard subscription is paid on each anniversary date. The subscription is 2€/month or 24€* for a year. When it expires, a message will be displayed on your dashboard, so you can choose to continue your subscription or to stop it.
Offer specific to the Sigfox network under the condition of 1 shipment / day.
Before contacting the Fuel it team, take the sensor with you and move around your tank (within 100 meters) passing the magnet regularly. Check that you have new sensor readings on your dashboard. If so, you need a repeater.
In the “My account” space, a tab “My theoretical consumption” is to be filled in according to different criteria such as, annual reference consumption, number of people living under the roof, surface area of the dwelling, etc. This information is not essential, but it does help in the accuracy of date estimates before breakage.
You can set up your alerts in the tab “My alerts My tank”, according to two options: remaining fuel in liters or days before breakdown. You can go back to these values at any time by clicking on “modify alert levels”. You will have the choice between Email or SMS alerts, you activate the options by clicking on the icons. A green icon indicates that the option is enabled.
Indeed it is “normal” that you did not receive anything, it is a loving trigger. A magnet trip is considered a test or an activation. This prevents that companies or people, receiving a sensor and performing tests on it, receive XX mails and 5 SMS in a row, leaving them no possibility to receive SMS later during the month in case of real need.
The number on the sensor chip corresponds to its activation code. Unscrew your sensor and look at the number written on the grey rectangle (the biggest one) in the middle of the electronic card. The number starts with 00XXXXX.
You have just received a Fuel it sensor. Go to https://dashboard.fuel-it.io/, click on the registration button. You will find above your sensor an activation code, specific to each sensor. You must enter this code in the “your activation code” window. Following this step, you will access the parameterization of the tank on which the sensor is installed.
Do not place the sensor under a metal plate, the signal will not pass. A sensor located under a tin shed or between large buildings may not communicate properly with the network. A sensor placed in a location with very thick walls may also encounter communications problems.
A measurement was higher than the height of your tank, please check again the dimensions entered in the tab “my alerts, my tank”. If you have a chimney, check if it is well informed, also pay attention to the units of measurement in which this information is requested.
If nothing happened when you passed the magnet, open the sensor and check that the batteries are still in place. Also check that the foam is not placed in front of the LED. Once these checks have been made, repeat the operation.
Approach the magnet (supplied with the packaging) to the top of the Fuel it sensor. A blue light should appear, the sensor is on. Here is the link to the video tutorial: https: //www.youtube.com/watch?v=HoMJNgGFBrY.
In 98% of cases, yes. The sensor will simply replace the cap of your tank and will have the same thread as the latter. The Fuel it sensor with its 3 different screw pitches (1,25 inch, 1,5 inch & 2 inch) will fit without worrying about the filling opening of your tank.