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General conditions of use of the FuelSens & FuelDesk service – Customer personal data

Version 1.3 of 05.12.2018
Definitions :
  • L’Éditeur : The person or company that publishes online communication services to the public, i.e. company 4! under the brand Fuel it
  • Le Site : All FuelSens, FuelDesk, Fuel it showcase sites, Internet pages and online services offered by the Publisher.
  • The End User : The person using the Site and services is the FuelSense user / tank owner
  • The user operating : the company that sells the sensors and collects information on its FuelDesk

Nature of the data collected

In using the Sites, the Publisher may collect the following categories of data concerning its Users:
Civil status, identity, identification, address data, etc.
Data relating to personal life (lifestyle, family situation, excluding sensitive or dangerous data), types of tanks, type of liquid consumption (fuel oil, GNR, AdBlue, etc.), size of the house, etc.
Connection data (IP addresses, event logs…), support (computer, telephone, tablet, etc.)

Communication of personal data to third parties

No disclosure to third parties
Your data will not be communicated to third parties by the Publisher. The end-user data will be used by the user operator. However, you are informed that they may be disclosed pursuant to a law, regulation or decision of a competent regulatory or judicial authority.

Preliminary information for the communication of personal data to third parties in the event of merger / absorption

Collection of the opt-in (consent) prior to the transmission of data following a merger / acquisition
In the event that we are involved in a merger, acquisition or other form of asset transfer, we undertake to obtain your prior consent to the transmission of your personal data and to maintain the level of confidentiality of your personal data to which you have consented.

Data aggregation

Aggregation with non-personal data
We may publish, disclose and use aggregate information (information about all our Users or specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or mentioned) and non-personal information for purposes of industry and market analysis, demographic profiling, promotional and advertising purposes and other business purposes.

Aggregation with personal data available on the User’s social accounts
If you connect your account to an account of another service in order to cross send, that service may provide us with your profile information, login information, and any other information you have authorized for disclosure. We may aggregate information about all our other Users, groups, accounts, personal data available about the User.

Identity data collection

Registration and prior identification for the provision of the service
The use of the Site requires prior registration and identification. Your personal data (surname, first name, postal address, e-mail, telephone number,…) is used to fulfil our legal obligations resulting from the delivery of the products and/or services, pursuant to the End User License Agreement, the Warranty Limit, if any, or any other applicable conditions. You will not provide false personal information or create an account for another person without their permission. Your contact information must always be accurate and up to date.

Collection of identification data

Use of the user ID only for access to services
We use your electronic identifiers – end user on FuelSens – only for and during the execution of the contract.
We use your electronic credentials – user operating on FuelDesk – only for and during the execution of the contract.

Terminal data collection

Collection of profiling and technical data for the purpose of providing the service
Some of the technical data of your device is automatically collected by the Site. This information includes your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the provision of services.

Collection of technical data for advertising, commercial and statistical purposes
The technical data of your device is automatically collected and recorded by the Site for advertising, commercial and statistical purposes. This information helps us to personalize and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) that may be attached to technical data. The data collected may be sold to third parties.


Cookies retention time
In accordance with the recommendations of the CNIL, the maximum storage period for cookies is 13 months maximum after their first deposit in the User’s terminal, as well as the validity period of the User’s consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User’s consent must therefore be renewed at the end of this period.

Cookies may be used for statistical purposes, in particular to optimise the services provided to the User, by processing information concerning the frequency of access, the personalisation of pages as well as the operations carried out and the information consulted.
You are informed that the Publisher may place cookies on your device. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation…) that we can read during your subsequent visits.

The User’s right to refuse cookies, deactivation leading to degraded operation of the service
You acknowledge that you have been informed that the Publisher may use cookies, and authorize it to do so. If you do not want cookies to be used on your device, most browsers allow you to disable cookies by using the setting options. However, you are informed that some services may no longer function properly.

The Publisher may collect browser information through the use of cookies.

Retention of technical data

Storage period for technical data Retention period for technical data
The technical data are kept for the period strictly necessary to achieve the purposes referred to above.

Time limit for storing personal data and anonymisation

Retention of data for the duration of the contractual relationship
In accordance with Article 6-5° of Law No. 78-17 of 6 January 1978 on data processing, personal data processed shall not be stored beyond the time necessary to fulfil the obligations defined when the contract was concluded or the predefined duration of the contractual relationship.

Retention of anonymized data beyond the contractual relationship / after deletion of the account
We retain personal data for the duration strictly necessary to achieve the purposes described in these T&C. Beyond this period, they will be anonymized and kept exclusively for statistical purposes and will not give rise to any exploitation of any kind whatsoever.

Deletion of data after account deletion
Means of data purging shall be put in place in order to provide for their effective deletion as soon as the storage or archiving period necessary for the fulfilment of the purposes determined or imposed has been reached. In accordance with the law n°78-17 of 6 January 1978 relating to data processing, files and freedoms, you also have the right to delete your data, which you can exercise at any time by contacting the Publisher.

Deletion of data after 3 years of inactivity
For security reasons, if you have not authenticated on the Site for a period of three years, you will receive an email inviting you to log in as soon as possible, otherwise your data will be deleted from our databases.

Deletion of the account

Deletion of the account on demand

Deletion of the account in case of violation of the T&Cs
In the event of a violation of one or more provisions of the TOS or any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict, without prior notice and at its sole discretion, your use of and access to the Services, your account and all the Sites.

Indications in case of a security breach detected by the Publisher

Information to the User in case of a security breach
We undertake to implement all appropriate technical and organisational measures to guarantee an appropriate level of security with regard to the risks of accidental, unauthorised or illegal access, disclosure, alteration, loss or destruction of your personal data. In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or unauthorized access resulting in the realization of the risks identified above, we undertake to:

  • Notify you of the incident as soon as possible ;Examine the causes of the incident and inform you of it ;Take the necessary measures within reason to reduce the negative effects and harms that may result from the incident

Limitation of liability
Under no circumstances may the commitments defined in the above point relating to notification in the event of a security breach be considered as an admission of fault or liability for the occurrence of the incident in question.

Transfer of personal data abroad

No transfers outside the European Union
The Publisher undertakes not to transfer the personal data of its Users outside the European Union.

Modification of the T&Cs and Privacy Policy

We undertake to inform you in the event of any substantial change to these T&Cs, and not to reduce the level of confidentiality of your data substantially without informing you and obtaining your consent.

Applicable law and recourse procedures

Arbitration clause
You expressly agree that any dispute that may arise out of these T&Cs, including its interpretation or execution, shall be governed by an arbitration procedure subject to the rules of the mutually agreed upon arbitration platform, to which you shall adhere without reservation.

Data portability

Data portability

The Publisher undertakes to offer you the possibility of having all your personal data returned to you upon request. The User is thus guaranteed a better control of his data, and keeps the possibility of reusing them. This data should be provided in an open and easily reusable format.